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Accessibility statement

Accessibility statement for Covent Garden Medical Centre 

This accessibility statement applies to https://coventgardenmedicalcentre.nhs.uk/.  

This website is run by Healthcare Central London. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts using browser or device settings 
  • zoom in up to 400% without the text spilling off the screen 
  • navigate most of the website using a keyboard or speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is 

We know some parts of this website are not fully accessible: 

  • Some aria-label attributes do not exist or are empty 
  • Some links are missing discernible text 
  • There is a problem with colour contrast in areas of the website 

Feedback and contact information 

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:  

Healthcare Central London on 020 7535 8300 or hcl.corporate@nhs.net  

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

  • call on 020 7379 7209 

We’ll consider your request and get back to you in seven working days. 

If you cannot view the map on our ‘contact us’ page, call or email us for directions. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about this website’s accessibility 

Healthcare Central London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

The website has been tested against the Web Content Accessibility Guidelines (WCAG) [2.1 or 2.2] AA standard. 

This website is partially compliant with the [Web Content Accessibility Guidelines version 2.1 AA standard or Web Content Accessibility Guidelines version 2.2 AA standard], due to [insert one of the following: ‘the non-compliances’, ‘the exemptions’ or ‘the non-compliances and exemptions’] listed below. 

Non-accessible content 

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations 

There is a colour contrast problem in certain sections of the website. This fails WCAG 1.4.3. We plan to address this by August 2024. 

Some links do not have discernible text. This fails WCAG 2.4.4 and WCAG 4.1.2. We plan to address this by June 2024. 

Some lists are not structured correctly. This fails WCAG 1.3.1. We plan to address this by August 2024. 

Content that’s not within the scope of the accessibility regulations 

PDFs and other documents 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.  

Any new PDFs or Word documents we publish will meet accessibility standards. 

Live video 

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. 

Preparation of this accessibility statement 

This statement was prepared on 9th April 2024. It was last reviewed on 9th April 2024 

This website was last tested on 9th April 2024 against the WCAG [2.1 or 2.2] AA standard. 

The test was carried out by Healthcare Central London. The most viewed pages were tested using automated testing tools by our website team.