The Friends and Family Test

The Friends and Family Test Form

Friends and Family Test
Which service did you use today?
*Designated practices only
How easy was it to make your appointment?
Thinking about your appointment today; overall, how was your experience of our service?
Did you feel that you understood the treatment/health advice?
How likely are you to recommend this service to friends and family if they needed similar care or treatment?
Did you feel that the staff providing the service were caring, competent and treated you with dignity?